• CALL (02) 6681 1555

Privacy Policy

The Ballina Campervan and Motorhome Centre’s privacy policy is committed to responsible privacy practices. Our respect for customers privacy is paramount and the Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information that is submitted to us through our website and dealers. This is includes personal information which is information about you that is personally identifiable such as your name, phone number, email address and postcode which is retrieved from the following forms on this website:

• Sign up for a newsletter

• Contact Us form

• Download brochure and price guide form

By providing the details required we may use your information in order to keep you up to date with information about us, our products and services and/or to provide you with special offers.

What personal data we collect and why we collect it?

Log Data

We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.



When visitors leave comments on the website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.



Cookies are files with small amounts of data that is commonly used an anonymous unique identifier. These are sent to your browser from our website and are stored on your computer’s hard drive. Our website uses these cookies to collect information and to improve our service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service/website. These cookies will last for one year.


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Contact Information

We collect contact information in order send information and/or newsletters to our customers (who have opted)


Who we share your data with?

We treat all personal data with confidentiality and do not disclose your personal information to any person without your consent.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For those that fill out contact forms on our website, we also store the personal information they provide in their customer profile.


What rights you have over your data

If you have left comments and filled out contact forms on our website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where we send your data

Visitor comments may be checked through an automated spam detection service.



Every now and then, we like to send our clients and members of our mailing lists a newsletter in order to keep them up to date with the happenings of our business. In this newsletter, we like to include any promotions that we are running, any new models that we have added to our range and any other information that we feel clients will find relevant or useful for their situation.

We refuse to buy mailing lists or to obtain email addresses through unethical means – we only send out information to those who have asked for it (our clients or members of our mailing lists). You can also rest assured that we do our utmost to protect your personal information, as we do not sell, distribute or lease out our own mailing lists. If you would like to opt out of our mailing list, please click the unsubscribe link provided with our newsletters.


Updating your personal information or opt-out

We endeavour to maintain your personal information as accurately and reasonably possible. We rely on the accuracy of personal information provided to us both directly and indirectly. We encourage you to contact us if the personal information we hold about you is incorrect, to notify us of a change in your personal information or request removal of your personal information from our database. You can do this via the contact details below:

Email to info@bcmc.com.au

Write to 299 River Street, Ballina, NSW 2478